We at Samyang Foods care about our users who access our websites and use our services. That is why, we take privacy and privacy concerns seriously. We value your personal information and comply with relevant laws and regulations. This Privacy Policy has been established and disclosed to inform you of how we use the personal information you provide so you can understand what data and information we collect from you, how we collect them, what we do with them, how we manage them, and what measures we take to protect them. Please review our Privacy Policy carefully. This Privacy Policy took effect on April 9, 2025.
Samyang Foods Co., Ltd. (“we”, “us”, and/or “our”) owns and operates the Samyang and Buldak brands, websites, online stores and other related services (collectively, the “Services”). We are committed to protecting and respecting your privacy. This privacy policy applies to and describes how we collect, store, use, and share personal data and other information about you or provided by you through the Services offered for the www.ridethebuldakhigh.com website (the “Website”). References to “you” means the person whose personal data we collect, use, and process. We will manage your personal data only as described below and consistently with applicable laws. By using the Services, you acknowledge that you have read and understand this privacy policy.
We care about the protection and confidentiality of your information. When you use our Website and our Services, you may provide us with personal information. We process this information only as described in this Privacy Policy. We may also use information about your visit to our Website to promote our Services, but we will never use or disclose the content of your conversations for marketing or advertising purposes.
We collect certain information that would be kept and used by us as described in this Privacy Policy. There are two main categories of information we collect and they are the information we collect automatically and the information you provide us with. The categories of personal information we collect in the past twelve months are below.
When collecting personal information, users are provided with an option to agree or disagree with the collection and use of their personal data. Clicking ‘Agree to Terms ’will be regarded as consenting to the collection and use of personal information. You can reject your consent by clicking “Disagree” or leaving the Website. When you provide us with consent, we automatically log the following information about you, your computer or mobile device, your network, and your interactions over time with our Services and our communications.
Device and network data.We collect certain login information stored on your device such as your computer’s or mobile device’s operating system, manufacturer and model, browser, IP address, device and cookie identifiers, mobile device carrier, and general location information
such as city, state, or geographic area. We also collect information from crash reports and system error logs as well as information regarding what websites or products you view, and search terms. An IP address is a number that is assigned to your computer when you use the Internet.
This information does not contain any personally identifiable information about you. Your IP address is also used to help identify you during a particular session and to gather broad demographic data.
We use cookies, web beacons (e.g., pixel tags), log files, and local storage technologies (e.g., HTML5) to collect some of this information. Additional information from third party service providers, if necessary, will also be collected.
Our marketing and advertising partners, including social media networks, may also use such technologies to collect limited information about your device and interactions with the Services, such as the links you click, pages you visit, IP address, advertising ID, browser type, and other non-sensitive information.
Currently, we do not conduct any targeted advertising but that may change in the future.
Through your use of the Services, you may provide us with the following information:
Basic personal information. This includes your name, email address, password, birthday, unique user identifies, and any other information we may request that you agreed to provide.
Surveys and assessments about your experiences Surveys about our Services (if applicable)
If applicable, communications, content, including comments, and other information you post, upload, and share with us or on our Website.
Email address, emails, other personal data you provide us with, including any personal identifiers or attachments you share, when you directly contact us.
We use “cookies” to collect information about you and your activity across our Website. A cookie is a small piece of data that our Website stores on your computer, and accesses each time you visit, so we can understand how you use our Website. Cookies are small pieces of data sent by the server used for operating the Website to the data subject’s browser, and it is stored on the data subject’s PC or mobile device. You can choose to allow or block cookies through browser settings. However, if cookies are disabled, it may become difficult to use certain personalized services. We only collect cookies that are strictly necessary to maintain the Services and your use of the Services and Website, supporting security features of the Website, and remembering the information you have provided us with. Please visit our Cookie Policy for more information.
We solely utilize your personal information for the intended purposes for which it was gathered. If an alternative use aligns with the original purpose, we may consider it. Depending on the
specific purpose, we might employ multiple legal grounds to process your data. In cases mandated or allowed by the law, we may process your personal data even without your explicit knowledge or consent. We process personal information for the following purposes. The personal information being processed is not used for any purposes other than those stated below. If the purpose of use is changed, necessary measures such as obtaining separate consent in accordance with relevant laws will be taken.
We may use your personal information in managing our Services for various reasons, including but not limited to the following:
Ensuring the content and functionality of the Services and Website are provided and updated.
Fulfilling contractual obligations resulting from our agreement with you.
Addressing your inquiries, comments, feedback, or questions, and resolving issues.
Maintaining our relationship with you by sending relevant administrative information about our Services.
Performing analytics on our Website and its usage to optimize the Website.
Communicating with you and providing you with invoices and/or order confirmations
To improve customer service. The information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience. We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
We may use your personal information in monitoring for various reasons, including but not limited to the following:
Preventing fraudulent activities, criminal behavior, and misuse of our Services while ensuring the security of our IT systems, architecture, and networks, which includes testing, system maintenance, support, and data hosting.
Detecting and preventing fraudulent or abusive use of the service, resolving issues, enhancing the app experience, and providing service-related information.
We may use your personal information in development, marketing, and advertising for various reasons, including but not limited to the following:
Collecting, anonymizing, and deidentifying personal information.
Enhancing and incorporating features into our Services. Formulating our business and marketing strategies.
Improving product and service quality, as well as user experience.
Using the information collected, provided, and generated to understand consumer demographics, preferences, and feedback.
Emailing you information that we think might interest you, such as details about our Services, features, and surveys.
Displaying and tailoring advertisements about our Services on the internet.
To improve our Website. We may use feedback you provide to improve our products and services.
To run a promotion, contest, survey or other Website features.
To send you information you agreed to receive about topics we think will be of interest to them.
To send periodic emails and/or newsletters. If you decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our Website or at the email down below.
We may use your personal information in protection, enforcement, and compliance for various reasons, including but not limited to the following:
Upholding and adhering to our terms and policies.
Safeguarding our rights, as well as others' rights, privacy, safety, and property.
Preserving the integrity of our Services and Website.
Verifying the age of the Website’s users.
Defending against legal claims and disputes.
Maintaining records of communication and complying with legal processes.
Compliance with applicable laws and regulations and our commitments and obligations with applicable third parties we work with.
Outside of the aforementioned uses, all personal information we collect from you is primarily used to contact and send you your video content (Duet and Launch) from the Buldak footprint and to verify your age including whether you are 18 or older, to assess any potential liability risks in the footprint, or if you are under 18, the need for parental consent will be required to enter the footprint, use the Website and our Services.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases: your consent; the performance of the contract between you and the Site; compliance with our legal obligations; to protect your vital interests; to perform a task carried
out in the public interest; and for our legitimate interests, which do not override your fundamental rights and freedoms.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using user data.
Our processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
In principle, we do not provide your personal information to third parties. However, we share your information if we deem it necessary to do so such as when you have given prior consent, when required by law, when requested by investigative agencies in accordance with procedures and methods prescribed by law for investigative purposes, when necessary to provide and develop the Services or working with our Service Providers, or for other reasons in this Privacy Policy.
We disclose your information to companies and individuals who assist us in providing services, operating the Services, or managing our business. These entities include service providers for functions such as hosting, information technology, customer support, email delivery, and website analytics. Additionally, we collaborate with marketing service providers to promote our Services, although we do not share the content of your conversations for marketing or advertising. For instance, we might provide your email address to marketing service providers to send marketing emails on our behalf and to help us identify potential users interested in our Services. We ensure that these marketing service providers agree not to use your email address for any other purpose. Our Services may link to third parties, like helplines or other resources. Any information shared with or otherwise collected by third parties is subject to the third party’s terms and privacy policy. We are not responsible for the processing of personal data by third parties relevant to these resources nor are we in control of these third parties. The inclusion of a link on the Website
is not necessarily an endorsement by us of the linked website. We are not responsible for the privacy practices or the contents of any such website or any link contained in any such website.
We outsource the following personal information processing tasks to ensure smooth handling of personal information operations. When doing so, we specify the necessary matters and carry out supervision to ensure that the entrusted companies safely handle personal information in accordance with the relevant laws. If the content of the outsourced tasks or the trustee company changes, such changes will be disclosed through this Privacy Policy.
Trustee (Entrusted Company) | Details of Entrusted Tasks |
Sendgrid | Sending users email communications. |
Twilio | Sending users SMS text message communications. |
We may share information with professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us. We may share information with professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us. We may also partner with third parties. Providing your information to these third parties may be necessary to effectuate the implementation of new features, products, or other parts of our Services and may be governed by additional terms outside this privacy policy. Please note that any information shared with third parties is also subject to their terms and privacy policy. We are not responsible for the processing of personal data by partner programs. We might utilize your personal data to generate de-identified and/or aggregated data, including approximate location details, information about your device used to access our Services and other analyses we conduct. De-identified and/or aggregated data lacks personal identifiers and falls outside the realm of personal data. As permitted by applicable law, we can utilize and share this data with any partners, including business partners and our affiliates, and other entities.
We disclose details concerning visitors to our Website, including the links clicked, visited pages, IP address, advertising ID, and browser type, to our advertising and marketing partners (both joint and third party), including social media networks. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies. This sharing is done for interest-based advertising and other marketing objectives. By sharing this information, both we and our advertising partners can effectively target and deliver advertisements to you and other users.
We may share information with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for legal compliance and protection purposes.
We might disclose information to buyers and other pertinent parties in business dealings, which could include corporate divestitures, mergers, consolidations, acquisitions, reorganizations, sales, or other transactions involving all or a part of the business, assets, or equity interests. This also applies to scenarios related to bankruptcy or similar proceedings.
We have the right to access, preserve, and share any personal data linked to you with external parties if we genuinely believe it is necessary to abide by law enforcement or national security requests and legal procedures, including court orders or subpoenas; safeguard your, our, or others' rights, property, or safety; enforce our policies or agreements; or in the investigation or prosecution of suspected or confirmed illegal activities.
We do not sell your personal information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
We employ various industry-standard security technologies and protocols to safeguard your data from unauthorized access, usage, or disclosure.
We take the following technical and administrative measures to ensure the security of users’ personal information.
Users’ personal information is protected through separate security features such as data encryption during transmission.
We regularly back up data to guard against hacking and computer viruses and take measures to prevent the leakage or damage of users’ personal information or data.
We adopt encryption algorithms that allow safe transmission of personal information over the network.
We use intrusion prevention systems to block unauthorized access from outside and strive to implement additional technical measures to ensure system security.
During transmission, all data is encrypted. We use standard Secure Socket Layer (SSL) encryption, which encodes information for secure transmissions. Stored data is kept on secure servers and access to this data is safeguarded by multiple security layers including firewalls.
We employ the usage of SBX policies and procedures. For more specific details about how we protect your data, please refer to the information below.
SBX Sub-Processors – Sub-Processors are not passed any personal user data outside of phone number and email address; data is deleted after sending. Options to unsubscribe and/or opt-out are included in both SMS text messages and email messages.
1. Sub-Processor | |
Sub-Processor Business Name and Primary Business Address: | Sendgrid - 889 Winslow St, Redwood City, CA 94063 |
Sub-Processor Primary Contact Name, Telephone and Email Address: | Customer Support, (303)552- |
Categories of Personal Information Processed: | Contact Information (Email) |
Location of Processing (including onward transfers): | Redwood City, CA |
Processing Activities: | Sending users an email with a link to personal microsite |
Other Processing details: | User data (email) removed after sending |
2. Sub-Processor | |
Sub-Processor Business Name and Primary Business Address: | Twilio 101 Spear Street, Suite 500, San Francisco, California, 94105 |
Sub-Processor Primary Contact Name, Telephone and Email Address: | Twilio Contact |
Categories of Personal Information Processed: | Contact Information (Phone) |
Location of Processing (including onward transfers): | Internet |
Processing Activities: | Sending users a text with a link to personal microsite |
Other Processing details: | User data (phone number) removed after sending |
We make commercially reasonable efforts to implement security measures aimed at preventing accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data. Despite our efforts, it's important to note that no technology or system can guarantee 100% security. In the event of a security breach leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to your data, we will promptly notify you once the issue is detected. As a result, we cannot ensure or warrant the security of any personal data you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal data.
We designate specific employees to handle personal information and limit access to authorized personnel only. Individual passwords are assigned and regularly updated. In addition, staff members receive ongoing training to reinforce compliance with this Privacy Policy.
Our Services for this Website are based in the United States of America. If you are situated in a different jurisdiction, please note that the information you share with us might be transferred, stored, and processed in the USA. This jurisdiction may not have privacy laws as comprehensive as those in your residing country or your citizenship country.
We will keep your personal information only for the duration necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting obligations, which shall be for until the Services are withdrawn. We store personal data to personalize your experience with our Services, drawing on your past interactions and for the reasons mentioned earlier. We maintain the collected personal data until the Services are withdrawn or for the duration of your use of our Services or as long as required to fulfill the purposes for which it was gathered. This includes providing our Services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business objectives, enforcing agreements, and adhering to relevant laws.
In determining the suitable retention period, we assess the quantity, type, and sensitivity of the personal information, the potential risk of unauthorized use or disclosure, the purposes for processing the information, whether those objectives can be achieved through alternative methods, and the relevant legal obligations.
We will promptly destroy personal information once the purpose of collection and use has been achieved or when the maximum legal retention period is over for your jurisdiction. However, if there is a need to retain the information in accordance with relevant laws, personal information may be stored as outlined below. In such cases, the personal information will be managed solely for the purpose of retention.
In principle, we promptly destroy personal information once the purpose of its collection and use has been fulfilled. The procedures and methods for destruction are as follows:
Personal information is immediately deleted upon request;
IP addresses are stored depending on the policies of each service provider which is 6 months for Meta Pixel; and,
The storage period for cookies varies depending on the type of cookie and can be adjusted through browser settings. For more detailed information regarding our usage of cookies, please review our Cookies Policy.
All data managed by a third party service provider can be deleted at our request. Data can also be deleted at the request of the guest for compliance with applicable laws. User data is encrypted in transit from Mobile Registration to SBX’s firewall dedicated server where it is stored. Also, our request for deleting data in this instance is 2 weeks post-festival, so target data deletion date is Monday, May 5, 2025 or at a later date, solely determined by us without any written notice.
The following is our retention policy for California residents, unless otherwise stated in this Privacy Policy.
Personal Information Categories | Intended Retention Period |
Geolocation Data | Up to 3 Years |
Identifiers | Up to 10 years after last activity, subject to contractual obligations |
Identifiers (Online) | Up to 3 years |
Internet and Other Electronic Network Activity Information | Up to 3 years |
Profile Inferences | Up to 3 years |
This section of the Privacy Policy outlines the rights you have regarding your information.
You have the choice to stop receiving marketing-related emails, targeted sales and advertising, and other communications by following the unsubscribe instructions in the messages you receive or by reaching out to us using the contact information provided at the end of the page below.
Please note that you will still receive emails related to our Services and other non-marketing communications from us, unless you opt out from all email communications.
We collaborate with third party advertising partners, enabling them to gather information about your visit to our Website through cookies and other tracking technologies. This information is utilized for displaying targeted advertisements across the internet, as detailed in the "How we share your information" section above. According to applicable laws, our sharing of information with these partners might be classified as a "sale" or "sharing" of personal data, or as "targeted advertising."
You have the option to opt-out of these disclosures and restrict our use of tracking technologies, by contacting us. You may request to opt-out of any collection of sensitive personal data, such as precise geolocation data, based on the applicable laws of your jurisdiction by contacting us.
Additionally, certain internet browsers can be configured to transmit "Do Not Track" signals to the online services you visit. Please note that at present, we do not respond to "Do Not Track" or similar signals.
We do not engage in profiling decisions based on your personal information that produce legal or similarly significant effects concerning you.
We provide you with various choices regarding the handling of your personal information under our control. Depending on your location and your interactions with our Services, you can request the following in relation to personal information:
Information: You can ask for details on how we collected and used your personal information, which we've already made available in this Privacy Policy.
Access: If applicable, you can obtain a copy of the personal information we've collected about you in a portable, machine-readable format.
Correction: If your personal information is inaccurate or outdated, you have the right to request corrections. We will not use or provide the relevant personal information until the correction is completed. If incorrect personal information has already been provided to a third party, we will promptly notify the third party of the correction result so that the correction can be made.
Deletion: You can request the deletion of personal information that we no longer need for providing the Services or for other lawful purposes by contacting us. Personal information deleted at the request of the user or legal representative will be handled in accordance with our retention policies and will not be viewed or used for any other purpose.
Withdrawal of Consent: If we have collected and processed your personal information with your consent, you can withdraw your consent. This withdrawal will not affect the legality of any processing done before your withdrawal.
To make a request to access to your personal information, please contact us using the information provided in the "Contact Us" section below through the department in charge of receiving and processing access requests, the Buldak Brand Division at support@buldak.com.
We might need specific details from you to confirm your identity. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to personal information about you or complying with your request. If you request access to or deletion of personal information, we require you to provide the following information: name, email address, phone number, and postal address. In addition, if you ask us to provide you with specific pieces of personal information, we reserve the option to require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.
Depending on your location, you may empower an authorized agent to make requests on your behalf. If you designate an authorized agent to make a request on your behalf for which verification is required, we may (1) require you to provide the authorized agent written permission to do so, and (2) require you to verify your own identity directly with us. Authorized agents must confirm their identity and authority according to applicable laws. You can exercise these rights without facing discrimination. We will make every effort to process your request promptly.
In certain situations, your choices might be limited. For instance, fulfilling your request might impede others’ rights, our ability to provide a requested service, or our ability to comply with legal obligations and enforce our legal rights. If you are dissatisfied with our response to your request, you can file a complaint or appeal through the contact details at the bottom of the page. If you reside in the European Economic Area or the United Kingdom, you have the right to complain to a data protection regulator where you live or work, or where you believe a violation has occurred.
You also have the following additional rights:
The right to restrict or object to the processing of your personal data by us in some instances, including if you believe that the personal data held about you is inaccurate or our use of the personal data is unlawful.
The right to data portability which enables you to receive your personal data in a structured, commonly used, and machine-readable format and to have that personal data transmitted to another data controller.
The right to get an electronic or paper copy of our records of your information.
The right to receive confidential communications containing your sensitive information by alternative means, like requesting that we contact you at a different email address or phone number.
The right to ask us to limit the sensitive information we use or share. The right to receive a paper copy of this privacy policy.
The right to not be discriminated against or retaliated against for your decisions to opt out, contact us regarding your personal information, exercise any of your rights hereunder, and file a complaint or an appeal.
If you are a resident of California, you have the right to access the personal information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, including if you would like to designate an authorized agent to submit these requests on your behalf, please contact us through the contact information below in this Privacy Policy. This serves as your notice pursuant to the CCPA.
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. You also have the right to withdraw consent for any processing of personal information based on consent. If you would like to exercise these rights, please contact us through the contact information below in this Privacy Policy. You also have the right to file a complaint.
Personal information of the users is processed and stored in the United States and in accordance with SBX policies and procedures. The personal information is not transferred elsewhere. For more information, please refer to Section 5 and 6 of this Privacy Policy.
With regards to the Canada's Personal Information Protection and Electronic Documents Act (“PIPEDA”), if you are a resident of Canada, you have the right to access the personal information we hold about you and to ask that your personal information be corrected or updated. You also have the right to withdraw consent for any processing of personal information
based on consent. If you would like to exercise these rights, please contact us through the contact information below in this Privacy Policy. You also have the right to file a complaint.
If you are a resident of Alberta, British Columbia, or Quebec, the respective provincial laws apply. For Quebec residents, you have a right to erase your personal information.
If you are a resident of Mexico, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or erased. You also have the right to object, withdraw consent for or limit any processing of personal information based on consent. You also have the right to data portability, object to marketing, to protect against automated decision-making and profiling, and verification procedures. If you would like to exercise these rights, please contact us through the contact information below in this Privacy Policy. You also have the right to file a complaint.
This section of the Privacy Policy details your responsibilities regarding your information.
It is your responsibility to safeguard your personal data by securing your device, email, and password. For best practices, refer to the guidelines provided by the US Federal Trade Commission (FTC) in documents such as "How to Protect Your Privacy on Apps," "Online Security," and "How to Keep Your Personal Information Secure." For more detailed information on safeguarding your personal data, please consult with professionals and official resources.
Our Services are not designed for individuals under the age of 18, and we do not knowingly collect personal data from children under 18 without parental consent. The Children's Online Privacy Protection Act ("COPPA") mandates that online service providers obtain parental consent before knowingly collecting personally identifiable information online from children under the age of 13. The CCPA mandates that online service providers obtain parental consent before knowingly collecting personally identifiable information online from children under the age of 16. If you are under 18, please refrain from attempting to use the Website and our Services or sharing any personal details with us. If you discover that your child under 18 has shared personal data with us without your consent, please get in touch with us. Should we find that we have inadvertently collected a child under 18’s personal data in violation of applicable law, we will promptly restrict their access, and delete the personal data (unless legal obligations require retention). We also ask third parties who share personal information with us, including data brokers, not to include any information concerning children or minors under the age of 18 if possible.
However, in the event we intentionally ask for the personal information of a child under 18 to use our Services and Website, we may ask the child under 18 to provide certain information for notification and security purposes, including a parent or guardian’s full name, email address, and
phone number, as well as the full name of the child under 18. In order to use the Website and Services, children under 18 who want to provide us with their personal information must obtain consent from their parent or guardian and their parent or guardian must sign a minor consent form provided by us. Outside of the uses in “Website Specific Uses”, we will not use any personal information of a child under 18 for any other uses, except for those that are strictly necessary to run, maintain, and develop the Website and Services.
When we do collect the personal information from a child under 18, COPPA requires that we first seek a parent or guardian’s consent by email. In the email we will explain what information we are collecting, how we plan to use it, how the parent can provide consent, and how the parent can revoke consent. If we do not receive parental consent within a reasonable time, we will delete the parent contact information and any other information collected from the child in connection with that activity.
If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT received an email providing notice or seeking your consent, please feel free to contact us. We will not use parent emails provided for parental consent purposes to market to the parent, unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact.
For promotions, contests, and sweepstakes, we require only the information necessary for a child to participate, we only ask for necessary information such as a parent or guardian’s full name, email address, and phone number to notify the parent or guardian where required by law, as well as the full name of the child under 18 to distinguish among family members. We only contact the parent for more personalized information for prize-fulfillment purposes when the child wins the contest or sweepstakes. Of course, some contests and sweepstakes ask the child to submit their own created content along with the child’s entry. In those instances, we may require parental consent prior to submission.
On occasion, in order to respond to a question or request from a child under 18, we may need to ask for the child’s online contact information, such as an email address. We will delete this information immediately after the question or request has been resolved.
In connection with certain activities or services, we may collect a child’s online contact information, such as an email address, in order to communicate with the child more than once. In such instances we will retain the child’s online contact information to honor the request and for no other purpose such as marketing. Whenever we collect a child’s online contact information for ongoing communications, we will simultaneously require a parent email address in order to notify the parent about the collection and use of the child’s information, as well as to provide the parent an opportunity to prevent further contact with the child. On some occasions a child may be engaged in more than one ongoing communication, and a parent may be required to “opt-out” of each communication individually.
Certain activities on our Website and applications allow children to participate with parental consent from their parent or guardian. Before participating, children must first obtain such parental consent before participating as we will be collecting their personal information and their
parent or guardian’s information as described within this section of the Privacy Policy, otherwise they will not be permitted to participate. Children can participate in two activations (Duet and Launch videos) that will be recording the child participant to create content which will shared to the child participant as their own individual microsite link that will be sent to them via email and/or phone number based on their choosing. In the event a child inserts additional personal information in their created content that we did not originally collect, we will either pre-screen the submission to delete any additional personal information, or we will seek additional verifiable parental consent by email or other means for the collection. If we do not receive the additional verifiable parent consent, we shall promptly delete such created content. If, in addition to collecting personal information required for participation and created content, we also plan to post the content publicly or share it with a third party for the third party’s own use, we will obtain a higher level of parental consent. In the event we collect personal information from a child that will be posted publicly, we will seek a higher level of consent than email consent. Such “high-level” methods of consent include but are not limited to asking for a credit card or other payment method for verification (with a nominal charge involved), speaking to a trained customer service representative by telephone or video chat, or requiring a signed consent form by mail, email attachment, or fax. After providing high-level consent, a parent may have the opportunity to use a pin or password in future communications as a way to confirm the parent’s identity.
If the Website collects geolocation information that is specific enough to equate to the collection of street addresses, we will first seek parental consent via email. When children interact with the Website, certain information may automatically be collected, both to make our Websites and Services functional. Examples include the type of computer operating system, the child’s IP address or mobile device identifier, the web browser, the frequency with which the child visits various parts of our sites or applications, and information regarding the online or mobile service provider. This information is collected using technologies such as cookies, flash cookies, web beacons, and other unique identifiers. This information may be collected by us or by a third party. This data is principally used for internal purposes only, in order to: provide children with access to features and activities on our Website and Servies, improve our Website and Services and conduct research and analysis to address the performance of our Website and Services using anonymous reporting. In the event we collect (or allow others to collect) such information from children on our Website and Services for other purposes, we will notify parents and obtain consent prior to such collection.
All personal information obtained from children under 18, including the generated content collect hereunder, shall be collected, stored, and deleted according to this Privacy Policy.
Our Services may include links to third party websites or applications not covered by this privacy policy. We do not endorse, vet, or approve these external sites or applications and are not responsible for their privacy practices or content. Sharing personal data with third party websites or applications is done at your own risk.
We may update this privacy policy at any time, and if there are significant changes, we will notify you as required by law. Considering the evolving nature of our Services and business, periodic adjustments to this Privacy Policy may be necessary. We retain the right to update or amend this Privacy Policy without prior notice. We encourage you to visit this page periodically to stay informed about our privacy practices. The last update date is indicated above.
By continuing to use our Services after the new policy becomes effective, you acknowledge your acceptance of the updated privacy policy. We recommend that you regularly review the contents of this privacy policy to stay informed about any changes.
You can review the most current version of the Privacy Policy at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of this Privacy Policy by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. The effective date of this Privacy Policy will be updated at the top of the page to indicate the recency of the policy’s version. Your continued use of or access to our Website or the Services following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.
Please contact us to report any violations of this Privacy Policy or to ask us any questions regarding this Privacy Policy or our Services through the “Contact Us” form on the Website or at support@buldak.com.
We take full responsibility for tasks related to personal information processing and have designated the following personal information protection officer to handle complaints, appeals, and provide relief related to personal information processing.
Personal Information Protection Officer Position: Head of Division
FAX: 02-2157-9069
Email: support@buldak.com which is connected to the department in charge of receiving and processing personal information access requests.
Address: 104, Opaesan-ro 3-gil, Seongbuk-gu, Seoul, Korea (Postal Code: 02737)
This Cookie Policy contains important information about who we are and how we use cookies on our Website, so please read it carefully. This policy should be read together with our Privacy Policy, which explains how we collect, store, use, and share your personal information, as well as your rights, how to contact us, and how to file a complaint with a supervisory authority if needed. This policy applies to all users accessing the Site from jurisdictions including but not limited to the United States, the European Economic Area (EEA), Canada, and Mexico.
This Website is operated by Samyang Foods Co., Ltd. (“we”, “us”, and/or “our”) who owns and operates ridethebulkdakhigh.com, an official Website created promote our flagship brand, Buldak. We are a food-specialized company headquartered in the Republic of Korea.
This Cookie Policy applies to your use of our Website, app, and services listed below:
Throughout our Website, you may find links to other Websites owned and operated by trusted third parties that provide advertising or analytics services. These third-party Websites may use cookies or similar technologies under their own separate policies. Please refer to their respective policies for information related to data protection on these third-party Websites.
Cookies are small text files stored on your computer or mobile device when you visit our Website. Our website (the “Website”) sends data to your browser when you first request a webpage, which is then stored on your computer or device so that the Website or app can access, store, or collect that information later.
Browsers support cookies and similar technologies (e.g., local storage, pixels), allowing our Website to remember your visit and enhance your user experience or generate anonymous statistics on website usage, if applicable. In this policy, the term “cookies” refers to both cookies and similar technologies.
Cookies may be set by the Website you are visiting (“first-party cookies”) or by third parties that provide analytics, advertising services, or interactive content on the Wensite (“third-party cookies”). We also use similar technologies like web beacons, pixels, and local storage.
We use third-party tools to collect and analyze data about to provide our services on our Website. Some of our third-party partners may also use cookies to understand your interests in our products and services or to provide personalized content and advertisements.
These cookies collect data based on your visits and behaviors on the Website and are used to improve your user experience. However, any data collected through third-party cookies is managed according to the respective third party’s privacy policies.
Other third party cookies include the following:
SBX. These cookies are utilized to help with the processing of data with the SBX native platform “Social Center”.
Sendgrid. These cookies are utilized for sending emails to users.
Twilio. These cookies are utilized for sending SMS text messages to users.
For general information about cookies and how to control and manage them, please refer to the guidance provided by the UK Information Commissioner’s Office (ICO) at:
https://www.allaboutcookies.org
These cookies are essential for the Website to function properly and cannot be disabled in our systems. They are typically only set in response to actions made by you—such as setting privacy preferences, logging in, or filling out forms—or when strictly necessary to provide the services you request.
These cookies cannot be turned off through user preference. You can set your browser to block or alert you about these cookies, but some parts of the Website may not work properly. These cookies do not store personally identifiable information.
Some cookies are dynamically generated based on unique identifiers to maintain login sessions and for security purposes. Examples include PHPSESSID for tracking logged-in users, cookies for maintaining WordPress sessions, and identifier cookies for Single Sign-On (SSO).
Other cookies are used to enhance Website security and prevent bot traffic. For instance, Cloudflare’s Bot Management feature blocks automated requests based on user behavior and protects website performance. These cookies do not identify users and expire automatically after a set period.
We ask for your consent before storing the cookies listed below on your device. Refusing these cookies may affect the proper functioning of certain features. These cookies are only used if you have given your consent. More details are provided below.
These cookies help us understand traffic sources and visit counts, allowing us to measure and improve Website performance. They let us know which pages are popular, how users navigate the Website, and where improvements are needed. All information collected by these cookies is aggregated and anonymous. If you do not allow these cookies, we will not be able to use your data in this way.
These cookies enable the Website to provide enhanced functionality and personalized features. They may be set up by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
We also use certain cookies to support Single Sign-On (SSO). These cookies store user authentication status, the last used login method, and redirection information to improve login convenience and security.
These cookies are used to deliver ads tailored to your interests or to measure the effectiveness of advertising campaigns. While ridethebulkdakhigh.com does not currently run targeted advertising, these cookies may be activated in future advertising efforts.
Please refer to the following table for more information regarding the cookies we use.
Cookie Type | Purpose | Examples | Retention |
Strictly Necessary | Essential for basic functions (e.g., login, consent tracking) | PHPSESSID, CF_BM | Session-based |
Performance | Help us analyze traffic and usage trends | _ga, _gid | 6-24 months |
Functional | Enable website enhancements and personalization | wp-settings-*, SSO cookies | 1-12 months |
Targeting/Advertising | Tailor content and measure ad performance (currently not active) | ajs_anonymous_id | Up to 12 months |
To withdraw your cookie consent or manage your cookie preferences, visit the Cookie Settings page or click the link at the bottom of any page on our Website. From there, you can toggle cookie settings on or off. You may need to refresh the page for the changes to take effect.
We use certain essential cookies to support specific technical functions on our Website (e.g. platform upgrades and bug fixes).
These cookies serve purposes such as:
Tailoring services/products to visitor behavior or preferences
Enabling users to opt out of personalization or modeling
Gathering preference data to develop more useful products
Supporting essential tasks for marketing and advertising teams (e.g., showing popups on first visit, collecting click and view data)
Diagnosing and fixing bugs or system errors for efficient operations
Our Website is not intended for children under 18 (or under 16 or 13 in some jurisdictions). We usually do not knowingly place cookies on child-directed pages.
However, if we intentionally collect the personal information of a child under 18, we may have to place cookies on such pages used to collect such information. In such events, we will only collect information that is necessary to run, maintain, and develop the Website, including the tools and any third party service providers, as well as providing the services offered on and through the Website, with parental consent. To learn more about what information we collect, how we store such information, and how we use such information, please refer to our Website’s Privacy Policy.
Your data may be processed in countries outside your jurisdiction, including the United States. Where required, we implement safeguards such as:
EU Standard Contractual Clauses (SCCs)
Contractual measures under PIPEDA (Canada)
Express consent under Mexican FLPPDHPP
If you do not wish to allow any cookies, including those necessary for requested services, you can block cookies via your browser settings. However, doing so may prevent you from accessing certain features of the Website.
For more information on cookies and how to disable them, please visit:
https://globalprivacycontrol.org/
Under the General Data Protection Regulation (GDPR), we rely on:
Upon your first visit, you will be presented with a cookie banner allowing you to:
Accept all cookies.
Reject non-essential cookies.
Customize your preferences.
You may change your preferences anytime by visiting the Cookie Settings tool in your browser.
You can also manage cookies through your browser settings. Blocking cookies may affect website functionality.
You have the right to withdraw consent at any time using the Cookie Settings tool in your browser.
Most browsers provide settings to manage cookie usage. You can view and delete stored cookies or block cookies from all or specific Websites.
Although cookies may be enabled by default, you can adjust your settings to:
Be notified when cookies are set or updated.
Block all cookies.
However, blocking some or all cookies may affect access to certain Website features, content, or personalized experiences.
Please refer to your browser’s “Help” section or the following resources for more information:
Mozilla Firefox (and other Mozilla based browsers)
Apple Safari
Google Chrome (and other Chrome and Chromium based browsers)
Microsoft Edge
Opera
Vivaldi
You may be able to manage cookie usage through your mobile browser settings. Devices with installable apps, such as iOS or Android, often provide additional advertising-related settings:
Several industry organizations offer tools to limit the use of third-party cookies for advertising purposes. You can learn more at:
European Interactive Digital Advertising Alliance (EU Users)
If you have any questions, comments, or concerns about this Cookie Policy, please contact Company at:
We may update this Cookie Policy from time to time. When changes are made, we will notify you by posting a notice on our Website. Updates will be posted on this page with a revised “Updated” date.
To have our website, shop, and services match our standards, we made sure our terms of service reflect everything you need to know about accessing our website, purchasing from our shop, and using our services. These terms of service went into effect on April 9, 2025.
These Terms of Service (“Terms”) are intended to define the rights, obligations, responsibilities, and other necessary matters between Samyang Foods Co., Ltd. (the “Company”) and the users with respect to the use of all services (the “Services”) provided on the website (www.ridethebuldakhigh.com) (the “Website”). This Website is operated by Company.
Throughout the Website, the terms “we”, “us” and “our” refer to Company. We offer this Website, including all information, tools and Services available from this Website to you, the User, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Website or using our Services, you engage in our “Services” and agree to be bound by the following Terms, including those additional terms and conditions and policies referenced herein and/or available by hyperlink on our Website such as our Privacy Policy and Cookie Policy. These Terms apply to all users of the Website, including without limitation users who are browsers, visitors, data subjects, vendors and/or contributors of content.
Please read these Terms carefully before accessing or using our Website. You must agree to and accept all of the Terms in order to use our Website. If you do not agree to all the Terms, then you may not access the Website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features, services or tools which are added to the Website shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. You may refer to the date at the top of this page to determine the recency of these Terms. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
PLEASE BE AWARE THAT THESE TERMS INCLUDE AN ARBITRATION CLAUSE. UNLESS OTHERWISE SPECIFIED IN THE ARBITRATION CLAUSE, YOU AGREE THAT ANY DISPUTES RELATING TO THESE TERMS OR YOUR USE OF SERVICES WILL BE RESOLVED THROUGH MANDATORY BINDING ARBITRATION INSTEAD OF COURT PROCEEDINGS. YOU RENOUNCE ANY RIGHT TO PARTICIPATE IN CLASS-WIDE ARBITRATION. THIS WAIVES YOUR RIGHT TO A JURY TRIAL OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY ALLEGED CLASS ACTION OR REPRESENTATIVE PROCEEDING. PLEASE THOROUGHLY REVIEW THE "CHOICE OF
LAW; ARBITRATION" SECTION BELOW FOR COMPREHENSIVE ARBITRATION DETAILS.
We offer a Website that contains various content, tools, and features. Services do not include the provision of any type of consultation or professional services. We retain the authority to make changes or cease the Services, either temporarily or permanently, in whole or in part, with or without prior notice. By using the Services, you acknowledge that we will not be held responsible to you or any third party for any alterations, interruptions, damages, or terminations of the Services.
You are permitted to use the Services only if you are at least 13 years old (or meet the minimum age required for data processing consent under your local laws) and are not legally prohibited from using the Services. If you are under 13, you can only use our Services and the Website if you have parental consent. If you are under 18, your parent or legal guardian must have read and accepted these Terms on your behalf. Parents and guardians are accountable for their minor children's actions while using the Services, regardless of whether such use was authorized. If you are accepting these Terms on behalf of an organization or entity, you confirm that you have the authority to do so, binding the organization or entity to these Terms. We reserve the right to refuse Services to anyone for any reason at any time.
The definitions of the terms used in these Terms are as follows:
“User” refers to an individual who accesses our Website and Services.
“Services” shall also refer to all product information, news, game services, and related networks, websites, and other services we provided by to Users.
We shall post the following items on the main screen or homepage of the Website in a way that Users can easily access them. However, the Privacy Policy, Cookie Policy, and these Terms may be provided through linked pages:
Company name and representative’s name;
Address of business location (including the address for handling customer complaints);
Telephone number and email address;
Business registration number;
Privacy Policy;
Terms; and,
Cookie Policy.
These Terms become effective upon placement on the Website.
When amending these Terms, we shall specify the effective date, changes, and reasons for the amendment, and notify Users at least 7 days prior to the effective date via the main screen or a linked page. In the case of changes disadvantageous to Users or significant changes, we shall notify Users in the same manner at least 30 days in advance and also notify them in accordance with these Terms. In such cases, we shall clearly compare the original and revised terms for easy understanding.
Matters not mentioned in these Terms may be guided through a separate operation policy. In the event of conflict between these Terms and the operation policy, the operation policy shall prevail.
We take the privacy of our Users very seriously and information on how we collect, store, use, and share your information can be found in our Privacy Policy. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; (b) changes to conform and adapt to technical requirements of connecting networks or devices; and (c) be transmitted to third parties we are partnered with. Personal information such as credit card information is always encrypted during transfer over networks. Your submission of personal information through our Website and store is governed by our Privacy Policy.
The Privacy Policy does not apply to services linked outside our Website. Depending on the Services, non-personal information such as nicknames, character images, and status may be publicly visible. Except when required by law or government agencies, we will not share personal information with third parties without the User’s consent. We are not responsible for damages resulting from leaks of personal information due to the User’s fault.
The Children's Online Privacy Protection Act ("COPPA") mandates that online service providers obtain parental consent before knowingly collecting personally identifiable information online from children under the age of 13. We do not knowingly gather or request personally identifiable information from children under 18. If you are under 18, please refrain from attempting to register for the Services or sharing any personal details with us. Should we discover that we have unintentionally collected personal information from a child under 18, we will promptly delete the information. If you suspect that a child under 18 may have provided us with personal information, kindly get in touch with us.
In the event we do intentionally collect the personal information of children under 18, the child under 18 must obtain parental consent from their parent or guardian. For more information
regarding how we collect and use the personal information of children under 18, please refer to our Privacy Policy.
You recognize that we may establish general guidelines and limitations regarding the use of the Services, including but not limited to the maximum duration for which data or other content will be retained by the Services and the storage space allocated on our servers on your behalf. You agree that we hold no responsibility or liability for the deletion or inability to store any data or content maintained or uploaded by the Services. It's important to note that we have the discretion to modify these general guidelines and limitations at any time, with or without notice.
For additional information regarding our terms, conditions, and policies regarding privacy, please refer to our Privacy Policy.
Certain content, products and services available via our Services may include materials from third parties. Third-party links on this Website may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties. You acknowledge and agree that we are not directly or indirectly responsible or liable for any damage or loss allegedly caused by or connected to the use of or reliance on any content, events, goods, or services available through these sites or resources. Any interactions with third parties while using the Services are solely between you and the third party. You agree that we are not liable for any loss or claim you may have against such third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Under no circumstances will we be held liable for any content or materials provided by third parties, including Users. This includes any errors, omissions, loss, or damage incurred due to the use of such content. We do not pre-screen content, but reserve the right, at its sole discretion, to refuse or remove any content available via the Services. We and our designees may remove content violating the Terms or considered objectionable. You agree to assess and assume all risks associated with using any content, including reliance on its accuracy, completeness, or usefulness.
Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party.
We may provide you with access to third party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third party tools. Any use by you of optional tools offered through the Website is
entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider(s).
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.
Additionally, we do not guarantee the accuracy, availability, or reliability of any information, content, goods, data, opinions, advice, or statements available in connection with any third party. Consequently, we are not responsible for any damage or loss allegedly caused by the use of or reliance on any such third party services. We offer these features for convenience, and their integration does not imply endorsement or recommendation.
By accessing or using any part of the Website, you agree to be bound by the terms of service and other policies of such third parties.
We shall strive to provide the Services continuously and stably in accordance with these Terms. We shall not disclose or distribute Users’ personal information to third parties without their consent and shall not use it for commercial purposes other than providing the Service, the uses described in the Privacy Policy, and the following uses:
When required by law or a government agency;
When statistical data or market research requires such information in a way that individuals cannot be identified; and
When we share limited information with business partners or affiliates for the purpose of providing better services.
We may send Users information deemed necessary during the use of the Services via text messages, email, postal mail, or other methods.
These Terms apply to all of our Services. For specific Services requiring additional provisions, separate supplemental terms may be provided.
If we are unavoidably required to suspend the Website, we will notify Users in advance and make every effort to ensure the safe transfer of User’s personal information and content, including posts.
We aim to provide the Services 24/7 without interruption, except in cases of operational or technical difficulties or special circumstances.
Service availability may be restricted due to scheduled maintenance, equipment failures, excessive traffic, telecommunication service interruptions by carriers, natural disasters, or other force majeure events.
We may send advertisements and promotional materials necessary for service operation via email, SMS, push notifications, etc. Users may opt out of such communications by notifying us at any time.
We are not liable for any losses or damages arising from transactions between Users and advertisers conducted through advertisements posted on the Website or via the Services.
When we need to notify a User, we may do so via the User’s associated email address, electronic memos, messages within the Services, or via SMS/LMS. If we need to notify all Users, we may substitute individual notifications by posting a notice on the homepage or via a popup window for at least 7 days.
You may use our Services for any lawful reason. If we allow you to make any user generated content (“User Content”), you agree that any of your user generated content does not violate any laws and the rights of any third party, including our rights. Regarding the content or materials you upload or share through the Services, you confirm that you own all rights to such User Content, including copyrights and rights of publicity. By uploading your content, you grant us and our affiliated third parties a nonexclusive, worldwide, royalty-free license to use, modify, and distribute your content in connection with the operation, promotion, advertising, or marketing of the Services, including any products or services we provide, in any form or technology, current or future.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
We may allow you to create, upload, post, publish, display, email, or use via the Services, comments as a form of user generated content. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms. User generated content can also include but are not limited to code, videos, images, information, data, text, software, music, sound, photographs, graphics, messages, or other materials.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
Any feedback, suggestions, or other information about the Services that you provide to us are non-confidential, and we have the right to use and share these for any purpose without acknowledgment or compensation to you.
You acknowledge that we may preserve and disclose content if required by law or in good faith belief that such preservation or disclosure is necessary to: (a) comply with legal processes or government requests; (b) enforce these Terms; (c) respond to claims of content violations; or (d) protect the rights, property, or safety of us, Users, and the public. Technical processing and transmission of the Services, including your content, may involve transmissions over various networks and adaptations to meet technical requirements.
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts, including to promote criminal activities, offer instructional information about illegal pursuits, or attempt to access materials or information through unauthorized means;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, including to report false emergencies relating to yourself, others, or vulnerable populations including children, elders, or people with disabilities; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others, including to attempt, in any manner, to obtain security information from any other User; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose such as posting unlawful, harmful, fraudulent, deceptive, threatening, abusive,
harassing, tortious, violent, defamatory, vulgar, obscene, pornographic, libelous, invasive, racially or ethnically objectionable or otherwise objectionable content; (k) to interfere with or circumvent the Services and its security features or any related website, other websites, or the Internet, including to disobey network regulations or violate any applicable laws or regulations;
(l) to create privacy or security risks for others or engage in unsolicited advertising, spam, chain letters, contests, pyramid schemes, or any form of solicitation; (m) to impersonate others, solicit personal information from individuals under 18, or harvest contact information for unsolicited communications; and (n) to advertise or conduct unauthorized commercial activities.
You may not use our products or our Services for any illegal or unauthorized purpose nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services or any contact on the Website through which the service is provided, without express written permission by us. You agree not to decompile, reverse engineer, or otherwise attempt to obtain the source code or underlying ideas or information of or relating to the Services.
We reserve the right to suspend or terminate your use of the Services, including removing content, at our sole discretion and without prior notice, for various reasons, such as lack of use or if you violate these Terms. Any suspected fraudulent, abusive, or illegal activity may be reported to law enforcement. We may discontinue the Services, or any part of it, at any time without notice. You acknowledge that we can delete your related information and files without liability to you or any third party, including blocking your access to the Website and our Services.
We are not liable for any legal actions, losses, or damages resulting from such prohibited activities.
You are solely responsible for the accuracy and management of the information provided during registration and for any misuse of that information. If you discover that your personal information has been misused or experiences a security breach, you must immediately notify us.
You are solely responsible for any information or content you post or transmit through the Services. You access this information and content at your own risk, and we are not responsible for any errors, omissions, damages, or losses you may incur in connection with it. We have no control over how you interpret or use the content, and we are not liable for any actions you take based on the content. By using the Services, you release us from all liability related to the content you acquire or don't acquire through the Services. We cannot guarantee the identity of other Users you interact with and are not responsible for which Users access the Services.
Our Services and the provided content are meant for commercial and informational purposes and are not a substitute for any form of advice. Anyone using this information assumes full responsibility for its use. We are not liable for any claims, losses, or damages arising from the use of this information.
You are responsible for all the content you contribute to the Services and warrant that you have the necessary rights to do so. You must keep your information accurate and up-to-date. Your interactions with third party websites or services linked through the Services are at your own risk. We do not control or assume responsibility for the content, accuracy, privacy policies, practices, or opinions expressed on these third party websites or services. We cannot monitor or edit the content of any third party website or service and are released from liability for your use of any third party website or service.
Any interactions you have with organizations or individuals through the Services are solely your responsibility. It's your responsibility to investigate before interacting with these third parties.
We are not responsible for or liable for any losses or damages incurred from such interactions. You are responsible for your interactions with other Users, and we have no liability in this regard. If there's a dispute between Users of the Services or between Users and third parties, we are not obligated to get involved. If you have a dispute with other Users, you release us and our officers, employees, agents, and successors from all claims and damages related to such disputes.
You will be responsible for paying withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that we may, in our sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder.
You must comply with applicable laws, the provisions of these Terms, the provisions of our Privacy and Cookie Policies, service usage guidelines, and notices. You may not engage in any commercial activity using the Services without our prior approval. The Users bear primary civil and criminal liability for any actions taken within the Services. We shall not be liable for damages caused by force majeure events (such as natural disasters) or by the User’s intentional or negligent actions.
Occasionally there may be information on our Website or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Services or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Services, Website, or on any related website,
should be taken to indicate that all information in the Services or on any related website has been modified or updated.
The content available on the Services may contain our intellectual property and the intellectual property of others. By using the Services, you agree to comply with all copyright notices, trademark regulations, and restrictions embedded in any content you access. You are prohibited from using, copying, reproducing, modifying, editing, translating, publishing, broadcasting, transmitting, distributing, performing, uploading, displaying, licensing, selling, creating derivative works, or exploiting any content not owned by you for any purpose, including for commercial purposes or allow others to do so, without the prior consent of the content owner, including us, or in a manner that violates the rights of others.
You acknowledge and agree that the Services may contain content or features, including text, graphics, data, articles, videos, photos, images, illustrations, user submissions, and other materials ("Services Content") that are protected by various intellectual property laws including copyright laws. Unless expressly authorized by us, you are prohibited from modifying, copying, framing, scraping, renting, leasing, loaning, selling, distributing, or creating derivative works based on the Services or the Services Content, either in whole or in part. You are prohibited from using, copying, reproducing, modifying, translating, publishing, broadcasting, transmitting, distributing, performing, uploading, displaying, licensing, selling, or exploiting any content not owned by you for any purpose without the prior consent of the content owner, including us, or in a manner that violates the rights of others. This restriction does not apply to your own user generated content, if any, that you legally upload to the Services.
While using the Services, you are not allowed to employ data mining, robots, scraping, or similar data gathering or extraction methods. If we block your access to the Services (including by blocking your IP address), you agree not to attempt any measures to bypass such blocking, such as masking your IP address or using a proxy IP address. Any use of the Services or the Services Content beyond what is specifically authorized herein is strictly prohibited. The technology and software underlying the Services or distributed in connection with them belong to us, our affiliates, and our partners (the "Software"). You are not permitted to copy, modify, create derivative works of, reverse engineer, reverse assemble, or attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. All rights not expressly granted herein are reserved by us.
During your use of the Services and the Website, you may create User Content. You grant the Company the right to use, modify, or transform user-generated content (such as communication, images, sounds, and other information uploaded or transmitted via the Service, including in- game text and posts) as follows:
We may use the content in any form (publication, reproduction, performance, transmission, distribution, broadcasting, derivative works, etc.) without limitation of time or region.
We shall not sell, lease, or transfer user content for profit without prior consent of the User who created it.
Content unrelated to the Services (e.g., general posts on forums with no real link to the game) shall not be used without the explicit consent of the User. Users may delete such content at any time, and the responsibility and rights to such content rest with the User.
We may delete, move, or reject posts within the Service that it deems as violating these Terms without prior notice.
If you believe your legal rights have been violated by information posted on the Website, you may request the deletion of such content or the posting of a rebuttal. In such cases, we will take appropriate action and notify you. This article remains effective while the Services is operational and continues to apply even after a User withdraws from the Service.
Our name and logos are trademarks and service marks owned by us, and all content created by us within the Services and Website, including the intellectual property rights thereof, (collectively the "Our Trademarks") are our sole property. Other company, product, and service names and logos displayed via the Services may be trademarks or service marks of their respective owners, who may or may not be affiliated with or endorsed by us. These Terms or the Services should not be interpreted as granting, by implication, estoppel, or otherwise, any license or right to use any of Our Trademarks displayed on the Services, without our prior written permission in each instance. Any positive reputation arising from the use of Our Trademarks will exclusively benefit us.
You shall not have the right to use any of Our Trademarks and other intellectual property, or the intellectual property of third parties for any reason, unless authorized by us or the applicable third parties. Any unauthorized use shall be treated as a material breach of the Terms and can result in the immediate termination of your ability to use our Services and legal action be taken against you.
We do not guarantee the authenticity, reliability, or accuracy of materials posted or transmitted by Users, or provided through the Website. We are not responsible if information made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Website is at your own risk.
This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.
We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use
of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, non-infringement, or uninterrupted and error-free use of the Services. We are not liable if you do not receive the expected benefits from using the Service or suffer damages due to choices made regarding the use of Service materials.
Please note that certain jurisdictions may not allow limitations on how long an implied warranty lasts, so these limitations might not apply to you. We explicitly disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee the accuracy, copyright compliance, legality, or decency of any content accessed through the Services, and we are not responsible for it. We also do not endorse or warrant any services or products recommended or purchased through the Services.
We also do not guarantee that (i) the Services will meet your requirements, (ii) the Services will be uninterrupted, timely, secure, or error-free, (iii) the results obtained from the Services will be accurate or reliable, or (iv) the quality of any products, services, information, or other material obtained through the service will meet your expectations.
We explicitly are not liable for the following:
Damages caused by telecommunications failures attributable to infrastructure providers or related to our Website;
Data stored, posted, or transmitted by Users.
Service usage issues caused by the User’s own fault.
Disputes, data transmissions, or other community activities between Users or between a User and a third party inside or outside the Services.
Damages resulting from product transactions or other deals made via the Service between Users, or between a User and a third party.
Damages caused by system failures during equipment management, maintenance, repair, or replacement, or by viruses or third party attacks that could not have been prevented without gross negligence or intent. This includes unpreventable force majeure events, such as unknown vulnerabilities not yet resolved by security authorities or global research institutions.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise,
arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You acknowledge and agree that we will not be held liable for any indirect, incidental, special, consequential, or exemplary damages, or damages for loss of profits, goodwill, use, data, or other intangible losses, even we have been advised of the possibility of such damages. These damages may arise from: (i) the use or inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service. Our total liability to you for all damages, losses, or causes of action will not exceed the amount you have paid the company in the last six (6) months, or, if greater, one hundred dollars ($100).
Please note that certain jurisdictions might not allow the disclaimer or exclusion of specific warranties or the limitation or exclusion of liability for incidental or consequential damages. Therefore, some of the limitations mentioned above might not apply to you or may not be enforceable. If you are dissatisfied with any part of the services or these terms of service, your only recourse is to stop using the services.
For users from New Jersey: The sections titled "Disclaimer of Warranties" and "Limitation of Liability" are intended to be as broad as permitted under the laws of the state of New Jersey. If any portion of these sections is deemed invalid under New Jersey laws, the remaining portions will remain valid.
This section, known as the "Arbitration Agreement," governs all disputes or claims between you and us arising from or relating to these Terms, the Services, any advertising, or any aspect of our relationship. Such disputes shall be resolved exclusively through binding arbitration, except for individual claims in small claims court if they qualify. This Agreement also does not prevent you from reporting issues to relevant authorities. By agreeing to these Terms, you and us both waive the right to a jury trial or participation in a class action. A neutral arbitrator, not a judge or jury, will determine your rights under this Agreement. The Federal Arbitration Act applies to this Arbitration Agreement.
Both you and we agree that claims can only be brought on an individual basis and not as part of any class or representative action. The arbitrator cannot consolidate or join more than one person's claims, and can only provide relief to the extent necessary for individual claims.
We aim to resolve disputes amicably. If emailing customer support doesn't resolve the issue, the party intending to arbitrate must send a written notice to the other party. If unresolved within sixty (60) calendar days, either party can initiate arbitration.
Arbitration will follow the American Arbitration Association’s rules, as modified by this Agreement. The arbitrator will make decisions based on our Terms and applicable law. Arbitration hearings will occur at a location convenient for both parties. Fees will follow the AAA Rules. All aspects of the arbitration, including decisions and awards, will be strictly confidential.
You agree to indemnify, defend and hold us harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our Website.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us
on this Website or in respect to The Services constitutes the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). Additional terms and conditions may apply when using affiliate, third party services, content, or software. No agency, partnership, joint venture, or employment is created as a result of these Terms, and you do not have any authority of any kind to bind us in any respect whatsoever.
These Terms are governed by California state laws, excluding conflict of law provisions. For disputes not subject to arbitration, both parties agree to the jurisdiction of state and federal courts in Los Angeles County, California. If any provision is found invalid, the court will strive to uphold the parties' intentions, and the remaining provisions remain in effect. Any claim related to these Terms or Services usage must be filed within one year or is barred. This agreement, along with electronically provided notices, is admissible in legal proceedings. We may assign or transfer these Terms without restriction, but you can't do so without our prior written consent.
Section titles are for convenience and have no legal effect. Notices may be sent via email or regular mail, and Services changes will be communicated on the platform.
Please contact us to report any violations of these Terms or to ask us any questions regarding these Terms or our Services at support@buldak.com.